Uniquely Qualified

Serviam’s principal team is unique in their depth of knowledge of the telecom and IT landscape. They deploy skills from three different disciplines gained at the highest, executive levels of the telecom industry.

The Serviam Story​

In 2011, Serviam’s founders all served as VP’s of one of the largest telecom carriers in the world. They watched as new technology like cloud computing caught business owners in a tangled web of questions.


  • How could they balance the need for their teams to communicate with the need for data security?

  • How could they reach the right people within vendor bureaucracy to resolve problems quickly?

  • How could they negotiate fair contracts and manage costs?


Meanwhile, there was an ever-widening gap between the resources vendors were offering to answer those questions and the urgent, individual needs of business phone and business internet clients.


Recognizing the need, Serviam’s founders declared a necessary independence, leaving the security of their enterprise-level roles to pioneer a unique, new model for the industry. 

Hear the story in their own words in the video below.

Meet Your Guides

It's both the depth of experience and the rare combination of skills that makes Serviam's principal team the most uniquely qualified guides in the industry.

Click below to learn more about each of them.

Mike Lipic Co-Founder of Serviam Telecom and IT Vendor Management for Business Internet and Business Phone Services
Mike Gieger Negotiations Expert Serviam Telecom and IT Vendor Management for Business Internet and Business Phone Services
Jeff Waters Principal at Serviam Telecom and IT Vendor Management


Jeff Waters
Principal and
Technology Solutions Expert


Mike Gieger
Co-Founder and
Negotiations Expert


Mike Lipic
Co-Founder and
Finance Expert


Hybrid IT

Managed Cloud

Security and Firewall

Colocation Hosting


Contact Center Services

Disaster Recovery

And More...


Fiber Internet

Metro Optical Ethernet

Ethernet Local Access

Dedicated Internet Access

MPLS Networks

DSL and Cable Internet


And More...


Hosted/Managed VoIP 

SIP Trunk

Analog Phone

Integrated Access


Audio/Web Conferencing

Call Centers

And More...


Telecom Expense Mgmt

PCI Compliance

ISP Management

Staff Augmentation

Implementation Mgmt

On-Site Support

Trouble Ticket Escalation

And More...

Uniquely Qualified

Serviam - Telecom and IT Vendor Managment for Business. Cloud, MPLS, VoIP, SIP Trunk, and much more.

Telecom and IT Vendor Management

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