Assess Your Telecom Situation
Be Guided to a Better One
Get Support to
Keep It That Way
The telecom industry expects your business to find its own way
through a complex landscape of vendors, options, and risks.
We guide you through those risks
to the right voice, data, and internet solutions for your business.
Then, we serve as your partner,
managing those solutions so you can focus on the trail ahead.
“We love Serviam. They are absolutely fantastic advocates of ours. I’m not sure we could do what we’re doing without them.”
- Dan McDougall, CFO of Title Financial
Don't get caught in a
Telecom contracts last for years, and most businesses end up overspending while lacking what they need for the trail ahead. You deserve expert guidance.
A Unique Solution for Telecom and IT
Meet the most unique and effective solution for overcoming the complexity and risks of business telecom.
“They can very quickly get to the footprint, order, and magnitude of what you’re dealing with. I was saving money and had a better partner in place.”
- Jeff Van Ornum - Former Dir of IT for Home Buyers Warranty
You shouldn't have to do this on your own.
You deserve better telecom service. Our founders believed this so much that they left their VP-level roles to pioneer a new service model for business telecom clients.
Benefit from more than 65 years of combined experience, including insight from the highest levels of Fortune 500 telecom on contracts, pricing, and sales.
Gain a negotiation strategy that has averaged a 25% reduction over prior negotiated rates.
Enjoy expert support long after the deal is done and resolve problems faster through our industry relationships.
Meet Our Clients
Meet Our Team
“Serviam is unique. I have more trust in them. I feel they are truly looking out for us. If I have a problem, they just take care of it. If there’s a big problem, they have the relationships to contact who can actually get things done.”
- Kurt Johnston Dir. of IT, Title Financial
What does it cost?
Most often, we are able to offer you our guidance and ongoing service at no cost. Ask us how! In other arrangements, we are able to offer to provide service at a substantial savings over using your own internal resources.
What can we help you with?
We can help you with nearly anything telecom and IT related. We can help with isolated issues or tackle your entire infrastructure. Below are the most common technologies we work with and services we perform.
Security and Firewall
Contact Center Services
Metro Optical Ethernet
Ethernet Local Access
Dedicated Internet Access
DSL and Cable Internet
Telecom Expense Mgmt
Trouble Ticket Escalation
Here's How You Reach
Better Telecom Service
Be Guided to a Better One
Your assessment reveals your Leverage Story which Serviam uses to negotiate a better situation for your pricing, contract terms, and technical infrastructure.
Get Support to Keep it That Way
Our Backoffice Support Team becomes an extension of your IT Department, providing ongoing Lifecycle Management of your telecom and IT vendors.
Assess Your Situation
Have a detailed Strategic Assessment performed to get an in-depth look at your telecom contracts, bills, and infrastructure and read the full story of what's going on.
Still Have Questions?
Telecom and IT Vendor Management
Why does my business need a
Why do I need a guide for business telecom?
We hear it all the time. "I already have an IT team. It's their job to manage our telecom vendors." The problem is that telecom continues to add complexity and risk to a highly specialized landscape within IT, and we've seen vendors stall, frustrate, and overcharge the most competent of IT professionals.
Complexity infiltrates every corner of the business phone and internet landscape. Telecom and IT infrastructure can end up distributed across multiple vendors, and each vendor has a complex, difficult-to-navigate hierarchy that makes it difficult to resolve problems, often leading to lost time and revenue.
Meanwhile, business telecom solutions bear a good deal of legal, financial, and operational risks. Telecom contracts bear financial risks within the unique language they speak. Security and liability risks abound in the complexity of cloud-based computing and web-based financial transactions.
The core problem compounding all of this is a service gap in the industry. There is a distinct lack of vendor-neutral resources for guiding businesses through the complexity and risk. Serviam was formed when executives at the highest levels of Fortune 500 telecom decided that a better service solution was desperately needed.
Business owners and executives have been left to believe they only have two options: to approach vendors directly or to work with an agent or broker to find a better, initial deal. However, vendors have drastically cut their support resources, and agents and brokers disappear after the contract is signed. Neither option tackles the complexity of managing multiple vendors or provides an overall strategy in the first place.
Serviam has created a unique, new pathway. We guide you through complexity and risk to the right voice, data, and internet solutions for your business, and we partner with you to manage your telecom and IT vendors. Nowhere else will you find the advantages we offer combined in one place, sitting on the client's side of the table.
Our guides are a unique solution for the complex world of telecom,
and often, we can serve as an extension of your IT team at no cost to you.
Telecom and IT Vendor Management
Request a Consultation
Our commitment to your success is engraved in our name, taken from the Latin phrase "I will serve." Because of our dedication to attentive, detailed service, our availability to take on new clients is limited. We look forward to meeting you to see if we might be of service to your business.